This Refund & Cancellation Policy outlines the rules and procedures regarding cancellations, refunds, and changes for bookings made through Green Sylhet Travel.
All bookings made through Green Sylhet Travel are subject to the fare rules, terms, and conditions set by the respective airlines, hotels, and travel service providers.
Refunds and cancellations are not guaranteed and depend entirely on the rules of the service provider at the time of booking.
Each airline has its own fare conditions. Some tickets may be:
Customers are advised to carefully check fare conditions before confirming any booking.
If a passenger wishes to cancel a booking, cancellation requests must be submitted as soon as possible.
Cancellation fees may apply depending on airline rules and time of cancellation.
Approved refunds are processed according to the timelines of the airline or service provider.
Typically, refund processing may take between 7 to 30 business days, depending on the payment method and provider policies.
Green Sylhet Travel may charge a service fee for processing cancellations, refunds, or booking modifications. This fee is separate from any airline penalties.
If a passenger fails to appear for their scheduled flight without prior cancellation (no-show), the ticket may be considered invalid, and no refund may be provided depending on airline rules.
Any changes to bookings, including date or route modifications, are subject to airline availability and applicable fare differences.
Green Sylhet Travel is not responsible for cancellations or disruptions caused by events beyond our control, such as natural disasters, political unrest, airline strikes, or government restrictions.
All refund or cancellation requests must be submitted through official Green Sylhet Travel communication channels.
Last updated: 2026